A patient tech help line. On a phone call.

Pronto answers everyday tech questions — passwords, printers, smartphones, email — calmly and without rushing. We never ask for passwords or payment info.

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The voice is an AI, and says so · We never ask for passwords · If we can’t fix it, the call’s on us

Services

Pronto is a phone-based technical support service for everyday consumer technology. You call a dedicated help line, and a patient voice assistant walks you through the problem one step at a time — no appointments, no jargon, no rushing.

Passwords & sign-ins

Apple ID, Gmail, banking, and streaming logins. We walk through official reset flows step by step so you get back in safely.

Printers, Wi-Fi & smart TVs

"It says offline." "The remote stopped working." "I can't find Netflix." Calm, atomic-step troubleshooting at your pace.

Smartphones & email

Adding a contact, sending a photo, finding Settings, blocking a spam caller. iPhone and Android, in your preferred language.

How it works

Three simple steps. No app to install, no screen-sharing — just a phone call when you need help.

Sign up & save the number

Create an account and we text you the help-line number to save in your phone. You consent to that one confirmation text at signup.

Call when you're stuck

Dial the number any time. A patient voice picks up and works through whatever's wrong, as slowly as you need.

Pay only for the minutes

Simple per-minute pricing from prepaid credit. No subscription, no surprise charges. We never ask for passwords or card numbers on a call.

Pay as you go

$0.50 a minute, billed only when you call. No subscription, no contract. Pick a starter top-up; we’ll keep your balance topped up automatically. And if we can’t fix your problem, the call’s on us.

Start

$10

≈ 20 minutes

Try it out
Card saved for auto-reload
Credit never expires

Start with $10

Regular

$25

≈ 50 minutes

Most popular
Card saved for auto-reload
Credit never expires

Start with $25

Plenty

$50

≈ 100 minutes

For heavy users
Card saved for auto-reload
Credit never expires

Start with $50

Questions people ask

What is Pronto, exactly?

Pronto is a tech help line you reach by calling a regular phone number: (786) 305-6399. You describe the problem — a printer that won't print, an email you're locked out of, a TV stuck on the wrong screen — and a patient voice walks you through fixing it, one small step at a time. There's no app to install, nothing to download, and no one needs to come to your house. If you can make a phone call, you can use Pronto.

Is it a real person on the line?

No — and we're upfront about that. The voice is an AI assistant, and it tells you so at the start of every call. It's endlessly patient, never rushed, available around the clock, and speaks several languages. If you'd rather have a human involved, just ask during the call and we'll open a ticket for our (human) team to follow up.

How much does it cost?

50 cents a minute, billed by the second from prepaid credit. There's no subscription, no monthly fee, and no minimum. You add credit ($10, $25, or $50 to start — your card is then saved and your balance tops itself up when it runs low), and a typical call costs a few dollars. Your credit never expires.

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About Pronto

Pronto is operated by Pronto AI LLC, a U.S. company based in Branchburg, New Jersey. We built Pronto so that anyone — especially people who find tech frustrating — can get patient, judgment-free help over a normal phone call. Read more on our About Us page.