About Us

Who we are

Pronto is operated by Pronto AI LLC, a limited liability company registered in the United States and based in Branchburg, New Jersey. We provide a phone-based technical support service for everyday consumer technology.

What we do

Pronto is a patient tech help line you reach by calling a phone number. When you call, a voice assistant helps you work through common technology problems one step at a time — resetting a password, getting a printer back online, recovering an email account, pairing a TV remote, setting up a new phone, and similar everyday tasks. The service is designed for people who want calm, unhurried help without jargon, screen-sharing, or an in-person appointment.

We are not a substitute for a licensed technician or any regulated professional. Pronto is a general-purpose helper for low-stakes consumer technology questions. We never ask for your passwords, full card numbers, or two-factor codes on a call.

Why we built it

Technology moves fast, and getting help with it often means long hold times, confusing menus, or asking a busy family member. We built Pronto so that anyone can get friendly, judgment-free help over an ordinary phone call, at their own pace — whenever they need it.

How billing works

Pronto is pay-as-you-go. There is no monthly subscription — you pay a simple per-minute rate from prepaid credit. Full terms are on our Terms of Service and Privacy Policy pages.

Contact us

General questions: hello@pronto.help
Support: support@pronto.help
Privacy and data requests: privacy@pronto.help

Mailing address:
Pronto AI LLC
971 US Highway 202N, Ste N
Branchburg, New Jersey 08876